As one of the key market of CKIC, we have more than 200 satisfied instrument users in India since 2004. In order to serve our customers better, CKIC sales manager and service specialist have traveled thousand miles with sincere to visit our valuable clients recently. We visited more than 20 potential and old customers within India, the footprint covered Delhi, Bhubaneshwar, Jharsuguda, Raipur, Hyderabad and Ramagundam.
“To listen to the customer’s feedback, and help them solve the problem is the mission of our service.” During one month trip in India, we have face to face communication with customers about the running status of our instruments, full inspection and maintenance of the equipment. We solve customers' problems patiently, and bring thorough after-sale service to their hands, which gains high reputation from our customers. With strong confidence in India market’s enormous potential and CKIC’s excellent coal quality solution, we will continue to do what we can for greater opportunities.
Following the idea of “Global Ambition, Local Solutions”, CKIC will endeavor to improve the marketing network in key countries and build a complete global service support system and parts supply system in the coming new year.